Geopolitics, climate events and increasing uncertainty

Stéphan Malvoisin, Senior Vice President, Partnerships, US, at Crisis24, walks ITIJ through how to manage the top travel risks of this year

Expecting the unexpected: managing travel risks in 2024

Louise Heywood, General Manager at the International Assistance Group (IAG), considers how to tackle the biggest risks to travellers this year

Industry Voice: The power to unbundle

Clay Coomer, Head of Global Marketing at battleface, says that giving customers choice increases conversion rates

Industry Voice: Building a strong and diverse workforce for the international assistance industry

Susan Yates, Head of Americas Region at Falck Global Assistance, considers how to ensure an inclusive and diverse organisational culture 

Industry Voice: The role of brokers in the Canadian marketplace

Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers

Travelling while pregnant

Dr Lee Collier, Medical Director for Lia’s Wings and Neonatal Clinical Lead for Capital Air Ambulance, talks to us about medical care for preterm babies and pregnant women when travelling