Building the perfect global support team

Danny Quaeyhaegens of Bangkok Hospital Pattya offers an insight into building a team to look after international patients, who may have a language barrier – and how empathy is always...

UK travel insurance market - post-Brexit and Covid

Greg Lawson, Head of Travel Insurance, Collinson, spoke to ITIJ about fluctuations in the UK’s travel insurance marketplace, and how companies are responding

Newpoint Travel created after success and continued growth

Julian Triggs, Head of Travel Partner Development at Newpoint Insurance Brokers Limited (Newpoint Insurance Brokers), is delighted to announce a major industry development – the introduction of Newpoint Travel

Cybersecurity for business travellers

Greg McAleer from Global Guardian explains why, as business travellers hit the road again, minimising cyber risk is critical

Quality, communication and prompt payment

lga Assistance discusses the nuances of cost containment in the UAE, and how its approach is guided by local regulation and in-depth understanding of customer needs and cultural variations

Meeting the needs of travel insurance customers

Graeme Trudgill, Executive Director of the British Insurance Brokers Association (BIBA), discusses the role that brokers can play in satisfying the demands of customers in today’s ever changing travel market