Expecting the unexpected: managing travel risks in 2024

Louise Heywood, General Manager at the International Assistance Group (IAG), considers how to tackle the biggest risks to travellers this year

Interview: Mohamed Essam, Egypt Assistance

Oliver Cuenca talks with Mohamed Essam, Managing Director of Egypt Assistance, about his work and how his company has evolved

Interview: Sasha Gainullin, Robin Assist

Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans

Interview: Cybersecurity needs a health check

Rick Jones, CEO and Co-Founder of DigitalXRAID, discusses cybersecurity and its importance in the healthcare sector, with Megan Gaen

Interview: Luke Powis, Head of Accident and Health at Aviva

Effective mental health strategies for employees: Luke Powis speaks to Michelle Royle about his role, challenges in the industry, and the importance of wellbeing initiatives

Industry Voice: The power to unbundle

Clay Coomer, Head of Global Marketing at battleface, says that giving customers choice increases conversion rates