Industry Voice: How AI and data sharing can enhance the customer experience

Tomasz Pawliszyn, CEO of AirHelp, talks to ITIJ about new technology and helping customer claims

Industry Voice: Passport to prosperity: why high-net-worth individuals need dual citizenship

Christopher Willis, Managing Partner at Latitude Caribbean, talks to ITIJ about visa programmes, dual citizenship, and the advantages they offer

Interview: Creating products and solutions for today’s customers

Alan Berry, Chief Underwriting Officer Europe at Cover-More Group, speaks to Michelle Royle about his role, and explains how technology has changed the underwriting process

Interview: What to expect at the THIA Conference 2024

Travel Health Insurance Association (THIA) Conference Committee Co-Chairs David Ewing, International Program Marketing Manager at Jackson Health System International, and Warren Brown, Client Relationship Manager at World Travel Protection, talk to...

Helping hands when customers need it most

Operations Director Fiona Greenwood shares how Rowland Brothers International offers compassion, support and guidance to customers and staff when dealing with the loss of a loved one

Geopolitics, climate events and increasing uncertainty

Stéphan Malvoisin, Senior Vice President, Partnerships, US, at Crisis24, walks ITIJ through how to manage the top travel risks of this year