Spearheading change in the Japanese funeral sector

Robert Hoey, President of Funeral Support Services Japan, spoke to ITIJ about language barriers, funeral regulations, and expanding the business

Maximising growth for travel providers

More people than ever are travelling since the pandemic freeze. Nadia Smith, Director of Global Accounts at Teladoc Health, says providers can leverage unique selling points, emerging trends, and valueadded...

Interview: Dr Damian Cornacchia and Lynn Pina, GeoBlue

Senior Medical Director Dr Damian Cornacchia and Chief Marketing Officer Lynn Pina speak to Chloe Fox about GeoBlue, its role within the medical insurance industry and what lies ahead for...

Understanding what ‘value-based care’ truly means

New Frontier Group is exploring how the VBC model can be adapted to meet the demands of international patients coming into the US. Gitte Bach, CEO, explains how it works...

The role of the freelancer

Rob Upton, Managing Director at Intelligent Management Solutions, tells ITIJ about his role, working with clients, and what’s next for the industry

Industry Voice: How AI and data sharing can enhance the customer experience

Tomasz Pawliszyn, CEO of AirHelp, talks to ITIJ about new technology and helping customer claims