Parametric solutions: using technology to enhance the claims process

From identifying a flight delay instantly to quick payments for delayed bags, parametric insurance is making waves in the travel insurance sector. Alysia Cameron-Davies explores the benefits, challenges, and what’s...

Recovering costs after the event – medical and legal

Cost recovery across borders following an accident abroad can be lengthy and time-consuming. Experts share their insights with Chloe Fox on how recoveries can be facilitated

Industry Voice: Travel insurance in a volatile world

In the first of a two-part examination on a new social contract for travel insurance, Joshua Ryan-Saha, Director of Travel, Tourism and Festivals, and Tobi Schneider, Sector Engagement Lead, Financial...

Industry Voice: Inside the US travel insurance market: a closer look at post-pandemic trends

The US Travel Insurance Association (USTIA) shares what its latest Market Study reveals about how US traveller preferences are evolving

Smart insurance: personalisation, risk, and clarity in the age of AI

Chloe Fox explores how travel insurers are using artificial intelligence, machine learning, and real-time analytics to personalise policies and streamline operations

Interview: Blessy George, Head of North America at AXA Partners

Blessy George from AXA Partners speaks to ITIJ about evolving customer expectations, emerging global risks, and the growing role of technology in delivering more personalised solutions