Tackling fraud in the Caribbean

Christian Northwood looks into the ongoing issue of medical-related fraud in Mexico in the Caribbean 

Managing cost containment through fraud detection

Robyn Bainbridge investigates how the travel insurance industry is adapting its approach to effectively manage cost containment through fraud detection.

How to succeed in loss prevention

Vlad Nanu advises on how to equip yourself with the right tools and strategies to make the shift to loss prevention – an essential part of staying ahead of the...

Tackling surprise medical bills

Milan Korcok explores the treacherous world of unexpected, unaffordable medical bills, and looks at what can be done to tackle these problems

Assessing the provision of healthcare for international patients in Greece

Robyn Bainbridge reports on the access to, and issues associated with, healthcare in Greece

Chatbots and the customer journey

Robyn Bainbridge explores how the rise of chatbots is helping insurers to make the customer journey more user-friendly