Interview: Dr Juliane Kause of Everbridge

Dr Juliane Kause, Chief Medical Officer at Everbridge talks about duty of care, business travel assistance and patchy public health information

Interview: Lara Helmi of CONNEX Assistance

CONNEX Assistance Managing Director, Lara Helmi, can offer an in-depth perspective on assistance in the Middle East and Africa – and her outlook is undeniably positive

Interview: Dr Simon Worrell of Crisis24

Dr Simon Worrell, Crisis24's Global Medical Director talks about new technology, managing crises and assisting corporate clients

Establishing a provider network to support assistance services in a new region

Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country

Building a business in the West Balkans

Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans

A Peru rescue mission to remember

Dana Ketzf reports on tensions in Peru during December, where dozens were killed in clashes between anti-government demonstrators and military officers – and how PassportCard helped rescue tourists in the...