Concierge services for travel and medical assistance: the VIP experience

Concierge services are becoming popular with consumers. Lauren Haigh explores this trend

Accessing medical treatment in the UK

What help can assistance companies provide to travellers to the UK? And what are the solutions for repatriated clients returning to the UK after becoming unwell overseas, asks Jane Collingwood

CASE STUDY: Providing medical support on the high seas

New Frontier Group describes how they provided medical assistance to a 45-year-old sea captain as he sailed home to the Netherlands with his ship.

CASE STUDY: Caring for a newborn with a cardiac condition

Logimedex shares how their Case Management team secured a prompt transfer and treatment for a young patient with a life-threatening condition.

CASE STUDY: Transporting bodies from Croatia to Poland

Tomislav Princivali, Organisation Manager of Funeral Hrvojka - Princivali Repatriation Assistance in Croatia, describes how his company repatriated the bodies of nine Polish citizens following a large road crash.

CASE STUDY: Returned home from Tanzania to Canada

AMREF Flying Doctors describe the treatment and repatriation of an elderly Canadian couple who had gone on safari in Tanzania.