Increasing customer understanding by simplifying policy language

Ensuring compliance with financial regulations must be at the core of insurance policy language, but legalese can alienate customers. Is it possible to balance compliance with plain English? Chloe Fox...

Getting granular: a new chapter for pricing and risk models

The evolving data and analytical landscape is driving the potential for more precise risk assessment and smarter pricing. How are insurers navigating regulatory and privacy challenges to unlock this new...

Interview: Joe Balsom, Pulse Insurance

Joe Balsom, Head of Specialty at Pulse Insurance, talks to ITIJ about new technology, important partnerships, and the appetite for PMI

Interview: Simon McCulloch, Chief Commercial Officer, Staysure

Mandy Langfield speaks to Simon McCulloch, Chief Growth Officer for UK-based insurer Staysure, about the company’s latest policy adaptations and enhancements

Interview: Philip Hsia, CEO, WorldTrips

Philip Hsia talks to ITIJ about his new appointment as CEO of WorldTrips, sharing advice for aspiring industry leaders, and discussing the importance of building consumer trust

Industry Voice: Underwriting travel insurance – a story of two parts

Our extended industry voice examines underwriting travel insurance in two parts – from the physician’s point of view, and from the perspective of an actuarial consulting firm. Our experts share...