Insurers need to rethink customer experience

Capgemini and Efma’s World Insurance Report 2021 finds that insurers need to rethink their distribution models to offer uninterrupted service, superior customer experience (CX), and maximum value, as the industry’s...

Medical travel companions for European passengers

Lufthansa Group is offering onboard medical assistance services on three of its airlines

Travel restrictions guide for travel agents launches

In preparation for the travel industry bouncing back following the UK Government’s green list announcement, ROCK Insurance Group has launched a guide for travel agents to keep them up to...

LHV travel insurance to include Covid cover

From 1 May until 31 October, the travel insurance accompanying the LHV private banking Platinum Card and private banking card will include Covid-19 additional cover

New CEO of CPP Group Plc appointed

Insurtech CPP Group Plc has appointed Carl Carter as the new CEO of its UK business

New partnership to rekindle the business travel sector

InterMundial is to provide travel insurance cover to IM+ associates, including cover for Covid-19