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Medical travel companions for European passengers

Policies & Partnerships
7 May 2021 | Robyn Bainbridge
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doctor onboad flight

Lufthansa Group is offering onboard medical assistance services on three of its airlines

Medical Travel Companions (MTC), a provider of medical travel companion services with headquarters around the world, has reached partnership agreements with three of Lufthansa Group’s airlines, to provide passengers with the option of travelling with a personal companion (either a nurse, paramedic or physician, depending on the package selected), plus medical assistance service, before, during or after their flight, including accompanying the traveller for a PCR test.

Swiss International Air Lines (SWISS), Austrian Airlines and Brussels Airlines have all teamed up with MTC to offer the new service - a move that responds to the growing need for medical support in recent months and that many hope will help increase confidence in air travel.

Making travel more accessible

“We are constantly seeking to develop further innovative products and services that will make our customers’ air travel an even better experience,” commented SWISS Chief Commercial Officer Tamur Goudarzi Pour. “And with this latest partnership, we can now offer our guests with particular needs additional support throughout the travel chain.”

Each of the airlines notes that the new medical companion service is aimed at individuals and families with children or groups who would like support or more autonomy on their flight; and the fees for the service, which depend on the level of assistance requested, range from €450 to €2,900.

“At Brussels Airlines we want to make travel more accessible by continuously improving our services. With this personal medical assistance service, we can give passengers with special needs the possibility to travel with peace of mind,” said Frederic Dechamps, Head of Sales Belgium for the Lufthansa Group.

In other news about airline innovations, easyJet has partnered with insurer Collinson to provide travellers with travel insurance that include Covid cover.

Policies & Partnerships
7 May 2021
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Robyn Bainbridge

Robyn Bainbridge edits the International Hospitals & Healthcare Review and is a writer and copy-editor for both ITIJ and AirMed&Rescue. Six years a freelance writer, she enjoys injecting a fresh take on a tired topic and is a keen advocate of sustainable tourism. She also has over 15 species of plants in her living room.

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