Viva Wyndham Resorts, a collection of all-inclusive vacation resorts in Mexico, Dominican Republic and the Bahamas has added a free Hotel Assist Insurance programme that protects travellers who visit any of the Viva Wyndham Resorts with travel and medical insurance coverage, including services for telemedicine, prescriptions, Covid-19 testing and assistance.
Hotel Assist Insurance is part of Viva Wyndham’s all-inclusive package and covers travellers throughout their stay at the resort.
Making sure travellers feel safe during the pandemic
“At Viva Wyndham Resorts, we want our guests to fully enjoy their vacation experience, especially in these times, so we are doing everything possible to continue expanding our commitment to the highest safety and health standards across our operations,” said Amanda Santana, Executive Vice-President of Sales and Marketing at Viva Wyndham Resorts. “Our new Hotel Assist Insurance programme extends our flexible travel policy and is free to guests who directly book with us so they can rest assured knowing that they are covered during their escape to recharge with us.”
Viva Wyndham Resorts has additionally introduced new hygiene guidelines set out by the World Health Organization and other health authorities. Along with these mitigation efforts against the virus at all Viva Wyndham properties, the Hotel Assist Insurance adds a layer of protection to provide for unplanned travel or medical services to travellers.
Other resorts have introduced similar measures, including the Caribbean Blue Diamond Resorts, which has partnered with Mexico-based assistance provider MAS Servicios to provide guests with free medical insurance.