General Insurance Association Singapore (GIA Singapore), Life Insurance Association, Singapore (LIA Singapore) and Integrated Health Information Systems (IhiS) – all of which represent the cross-sector alliance between Singapore's healthcare and insurance sectors – have announced a Call-for-Proposal (CFP) to develop an end-to-end health insurance claims platform to improve patient experience and enhance operational efficiency.

The new initiative forms part of Singapore’s move towards a digital economy, and the benefits to people living in Singapore will no doubt centre around efficiency and ease of access, especially as more and more consumers are turning to digital platforms.

The digitisation trend continues over in Oman, where the country’s regulator has launched an electronic system for licensing health insurance third-party administrators.