This platform was built by both parties and offers companies the opportunity to let customers choose from a variety of alternative means of transport. Electric scooters, bicycles and taxis are also part of the offer and there are still many collaborations with new partners in the pipeline. Europ Assistance Belgium is the first to work with Moveasy and uses it through its channels to immobilise the insured vehicle, responding to today's mobility needs.
Thanks to the mobility platform, partners can offer a diverse choice of mobility solutions that automatically cover payments – such as companies for their employees in the context of a mobility budget or governments for the tourism sector.
Responding to current trends
With Moveasy, Europ Assistance Belgium and Mobly respond strongly to the rapidly changing trends in mobility. The popularity of a service with a high mobility offer is growing. Consumers are increasingly opting for sustainable ways of getting around. The number of cars in city centres is steadily decreasing and the demand for a total concept that offers the suitable means of transport for every journey is increasing.
“Moveasy meets the demand for a diverse range of options for getting around,” said Hans De Mondt, CEO at Mobly. “Are you going out for dinner or aperitifs with friends? Then you simply choose public transport. Is the weather nice outside? Then you take a scooter or bicycle. Do you have to lug along, or is a slightly less mobile family member traveling with you? Then a taxi is the ideal solution. Moveasy offers all these different means of transport on one platform.”
Belgium public transport and shared bicycles are integrated in the platform as standard. Tickets from these companies can be purchased with a few clicks and with the virtual budget, without the need for an additional money transaction. The costs related to this purchase will be reimbursed within a few days of purchase, under the Europ Assistance ‘Mobility Budget’.
Quickly on the road again in the event of a breakdown or defect
Europ Assistance Belgium itself immediately gets to work and launches the first concrete application for the mobility platform, ‘Mobility Budget’.
“Overall, we make more than 10,000 replacement vehicles available to our customers every year, for a total of more than 56,000 days,” said Fernando Diaz, CEO at Europ Assistance Belgium.
“However, we noticed that a car is not always the ideal way to move around temporarily. That is why we offer our customers an alternative to immobilisation via Moveasy: “Mobility Budget”. Immobilised customers will now be given the choice to travel with the means of transport offered via the platform until their car is available again.”
If claims relating to e-scooter rentals trend upwards as they become more popular, it isn't inconceivable that insurers might offer these kinds of services more widely in the future.