Canadian life insurance provider Empire Life Insurance Company is adding telemedicine services to its Voyageur Global Benefits suite of expatriate benefit plans administered by MetLife. As of 1 October 2020, globally mobile employees will be able to consult a doctor about medical concerns 24/7 from their mobile device. The service is delivered by AXA through the Doctor Please! app.
Empire Life Vice-President of Group Product and Marketing Vanessa Lycos said that as nearly two in five Canadians reported Covid-related barriers to medical care, she was sure the situation is similar for globally mobile employees. As such, she reasoned that the company was ‘hugely excited’ to bring the ‘timely and convenient service’ to its globally mobile customers.
Improved access to quality medical personal
Voyageur Global Benefits Sales Director for MetLife Nancy Brown noted that, according to MetLife’s most recent Employee Benefits Trends Study, only half of globally mobile employees felt that their employers offer benefits specifically tailored to their needs.
Now, with the social distancing requirements brought about by the global pandemic, solutions that cater towards the remote management of care are proving to be not only popular, but essential in quelling the spread of the virus.
“Our telemedicine service will provide peace of mind when it is needed most,” said Brown. “This new service will offer globally mobile employees a preferred network of licensed providers to be accessed from any mobile device in multiple languages.”
Empire Life further expands it health and wellbeing offerings for employees
At September’s end, Empire Life partnered with benefits services provider Johnston Group to bring enhanced health and wellbeing for employees for mid-sized businesses. This also included Teladoc Telemedicine Services, provided at no extra cost to Canadians.
Empire Life’s latest telemedicine offering for globally mobile employees seems like a logical step forward. “This new service is the perfect addition to our medical plans as we strive to improve and adapt to the current global challenges,” Brown said.