Crystal Cruises launches new flexible policy for cruise customers
Crystal Cruises has launched the Crystal Voyage Assurance policy to protect travellers planning cruises from November this year until April 2021
The new policy gives consumers protection in the event that cruise itineraries change due to unforeseen travel restrictions (at either embarkation or disembarkation port and/or more than 30 per cent of the published ports of call), allowing guests seven days, from the date of Crystal’s communication of revised itinerary, to cancel for a full 100-per-cent cruise fare and port charges refund.
According to the policy terms and conditions, Crystal Voyage Assurance applies to new and existing bookings on Crystal Symphony and Crystal Serenity for departures from November 2020 through April 2021, including itineraries in the Middle East, Asia, Africa, the Mediterranean, the Caribbean and the 2021 Full World Cruise and all of its segments (including the final segment, which departs in May 2021).
“This new policy is the latest of several programmes Crystal has created to give travellers the comfort, flexibility and options they need to get back to the adventures and discoveries they crave,” the company wrote on its website.
Robyn Bainbridge
Robyn Bainbridge edits the International Hospitals & Healthcare Review and is a writer and copy-editor for both ITIJ and AirMed&Rescue. Six years a freelance writer, she enjoys injecting a fresh take on a tired topic and is a keen advocate of sustainable tourism. She also has over 15 species of plants in her living room.