Starting this month, Allianz Partners will be providing its roadside assistance (RSA) services and support to customers of Allianz Colombia as its sole RSA provider. Allianz Partners’ new operations in Colombia will focus on serving the whole country which includes the local regions around Bogota, Medellin, Bucaramanga and Cali. A dedicated call centre to support customers will be based in Colombia, and more than 100 employees are set to be hired by 2023.
With offices in over 40 countries and commercial activities in over 75, Allianz Partners is expanding its global footprint in Latin America, where it already has operational branches in Mexico and Brazil.
David Colmenares, CEO Allianz Colombia, said: “Allianz Partners’ coming to Colombia is a sign of our permanent commitment to the satisfaction of each of our clients, who will now have an ally on the road that will provide them with the best assistance through technology and digitalisation.”
Elena Edwards, Chief Markets Officer and Member of the Board of Management at Allianz Partners, added: “Looking ahead, we plan to expand our service offering across our lines of business, including home assistance and international health, so that partners can access the full suite of protection solutions that Allianz Partners has to offer.”