Quick decisions, fast-moving care

Musa Gürçay, Operation Manager for MedJET Medical Assistance, shared details of an evacuation from Turkey where a sudden change in destination meant cooperation from existing partners on the ground was essential
An emergency race against time
Our alarm centre received an urgent case of a patient diagnosed with COPD who was on CPAP with 15 litres of oxygen. Our medical team then received more details about the medical condition of the patient from the client, and took the decision to repatriate the ICU patient from Cyprus to Cardiff, UK.
During the repatriation of the patient, however, we were informed by the client that the receiving hospital would not accept the patient anymore because of a lack of available beds. A difficult decision had to be taken very quickly, and our medical team decided to transfer the patient to Antalya Airport in Turkey instead of Cardiff.

Transfer to a good-quality facility
The patient was transferred by our medical team to a fully equipped hospital with which MedJET collaborates. After 15 days of hospitalisation and a significant improvement in their symptoms, the patient was discharged from the private hospital in Antalya to continue her treatment in her home country. Our team completed this flight back to the UK mission, making good use of ground and air ambulance services.
Outcome
The service was completed successfully with the cooperation of all parties and the coordination of MedJET in harmony with contracted institutions like hospitals and ground ambulance providers. The patient was transferred to a very good quality and fully equipped private hospital in Antalya. Our medical team performed a great job, and we touched and saved another life.