Assistance & Repatriation Review | April 2022

Assistance & Repatriation April 2022 Cover

The Assistance & Repatriation Review includes in-depth analysis of the growth in long-range road ambulance transfers, the challenges of providing assistance services to high-net-worth clients, and the complexities surrounding kidnap and ransom cover, as well as an interview with Charles Taylor Assistance.

Read digital issue

In this issue

Diving

Assistance for high-net-worth clients

The lifestyle of the rich and famous – or high-net-worth (HNW) individuals – often includes a lot of travel. In addition to the risks that all travellers face, however, from...
1 Apr 2022
 |
Clara Bullock
Computer

Kidnap and Ransom risk - Security on the front line

Kidnap and ransom risk (K&R) has changed a lot, with express kidnapping and ransomware demands now more typical industry risks. Clara Bullock spoke to assistance providers and insurers to find...
1 Apr 2022
 |
Clara Bullock
Globe hands

Adapting customer service to the post-Covid world

The pandemic has changed the way assistance providers work in a myriad of ways – from travel restrictions to Covid-safe transports. But has it affected the way they deal with...
1 Apr 2022
 |
Clara Bullock
Ambulance

The rise in long-range ground repatriations

Whether by ambulance aircraft or ground ambulance, repatriations prioritise patient safety and wellbeing. Typically, long-distance repatriations are performed via air ambulance, but the pandemic meant that, instead, ground ambulances were...
1 Apr 2022
 |
Lauren Haigh
money

The effect of Covid on pricing of European air ambulance missions

Dr. Peter Turi of TrustAir Aviation looks at the very special role the European air ambulance market has within the worldwide repatriation industry
1 Apr 2022
 |
Dr Peter Turi
AMREF Flying Doctors case study

AMREF: Experiencing health and business risks during the pandemic

The Covid-19 pandemic has had a highly heterogeneous impact. AMREF Flying Doctors share the significant domestic and international challenges in operations and business activities during the first worldwide lockdown
1 Apr 2022
 |
AMREF Flying Doctors Team
ITIJ Speaks with Lynn Gordon - Charles Taylor Assistance

Interview: Lynn Gordon, CMO at Charles Taylor Assistance

ITIJ spoke to Lynn Gordon, Chief Medical Officer at Charles Taylor Assistance, about the changing face of the assistance industry
1 Apr 2022
 |
Editorial Team
case study map SPS

Broken Bones in a Foreign Land: Instant and coordinated response made easy through membership

Travel insurance policies are purchased to mitigate financial risk, but little thought is given to what happens in the event of an emergency on foreign soil. Travel emergency assistance and...
1 Apr 2022
 |
SPS Global Assistance Group Team