Transforming claims through tech

Mark Colonnese, Director of Aquarium Software, offers his expert opinion on digital claims and claims automation in insurance, and how the process is being transformed with the advent of...

How to meet customers' demands

Graeme Dean, Head of Insurance at Cover Genius, explains how travel industry players need to find insurance partners at the bleeding edge of customer experience delivery.  

Pot puzzles Canadian travellers

Canada’s full legalisation of marijuana began with a lot of hoopla and no small amount of confusion, as hundreds of thousands of law-abiding citizens lined up for hours before midnight...

Working with industry bodies

Insurance industry bodies are collaborating with travel insurers to improve public perception of a complex product set.