Assistance in the Balkans

Edvard Hojnik, CEO of TBS Team 24, talks to ITIJ about the benefits of their location, changes in the industry, and what makes them stand out from the crowd

Attracting and retaining talent in insurance

Employees’ expectations have evolved massively over the past few years. Mario Pierobon explores what insurance companies are doing to recruit and hold on to their greatest assets

Cruising to success

Alex Wright examines the current assistance provision for cruise passengers and speaks to experts about pricing, medical provisions and the surge in bookings as the industry recovers from the pandemic