Assistance in the Balkans

Edvard Hojnik, CEO of TBS Team 24, talks to ITIJ about the benefits of their location, changes in the industry, and what makes them stand out from the crowd

Interview: Luis Felipe Arango Pardo, Cedars Sinai Medical Center

Luis Felipe Arango Pardo spoke to Mandy Langfield about providing services to international patients at Cedars Sinai Medical Center in Los Angeles, US

Interview: Ariel Kasanitz, PassportCard

Mandy Langfield and Ariel Kasanitz of PassportCard discussed meeting customer demands, overseeing multiple distribution channels, and managing the employee relocation process successfully

Top 10 tips for better relationships between assistance companies/insurers and providers

Laura Hilton, Founder of Fairmount International, shares her insights into the key issues that affect relations between medical providers and payors

Interview: Rajeev Shrivastava, VisitorsCoverage

Mandy Langfield spoke to Rajeev Shrivastava, CEO of VisitorsCoverage, about the challenge of travel insurance customer education, industry disruption, and using technology to solve perennial insurance issues