Processes and partnerships: travel and health insurance in the UAE

Mandy Langfield spoke to James Howard, Head of Europe, Middle East & Africa at AIG Travel, about the company’s hopes to engage more with customers to foster awareness of travel...

Interview: LifeFlight shares their perspective on medical transport progress and changes

Mandy Langfield interviewed two members of the LifeFlight team to identify trends in the air medical transport world that have emerged over the past year, assess the impact of Covid-19...

Interview: Karin Tranberg, Executive Vice President of the Travelcare Division, SOS International

Mandy Langfield spoke with Karin Tranberg about her experience in the travel insurance and assistance sector, from starting as an apprentice in the nineties, to becoming Executive Vice President of...

Interview: Francoise Lin of Europ Assistance on air ambulance commissioning

Mandy Langfield spoke to Francoise Lin, International Project Manager of Medical and Travel Networks at Europ Assistance, about the company’s dealings with air ambulance operators - what the criteria was...

Air ambulance accreditation in the era of Covid-19

Keeping service quality high when no-one is looking can be difficult, so when Covid-19 meant that no in-person accreditation visits could take place, the various accreditation organisations around the world...