Industry Voice: Battling AI-driven fraud in insurance and healthcare

Despite the power of artificial intelligence to revolutionise healthcare, it is also fuelling a rise in sophisticated identity fraud. Pinar Alpay, Chief Product and Marketing Officer at Signicat, examines the...

Building the perfect global support team

Danny Quaeyhaegens of Bangkok Hospital Pattya offers an insight into building a team to look after international patients, who may have a language barrier – and how empathy is always...

Top 10 tips for better relationships between assistance companies/insurers and providers

Laura Hilton, Founder of Fairmount International, shares her insights into the key issues that affect relations between medical providers and payors

Industry Voice: Will pressure on UK businesses see an uptake in EAP offerings?

Sickness absences put extra strain on businesses at a time when many people are struggling to access healthcare services. Tim Heard, Business Psychologist and mental health expert at healthcare rm...