ITIJ 296 | September 2025

ITIJ Issue 296 Cover

This month we examine fraud in telemedicine, which has become an increasingly big issue for the industry. We also look at parametric solutions to enhance the claims process.Experts share their insights into cost recovery across borders, and our News Analysis investigates policies for those going on safari.

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In this issue

Graphic of someone holding a phone and listening

Interview: Dr Vijay Balasubramaniyan, Co-Founder and CEO of Pindrop

Dr Vijay Balasubramaniyan, Co-Founder and CEO of Pindrop, speaks to Chloe Fox about the rise of AI-powered voice fraud and the future of voice security in healthcare

IAG

Beyond the headlines: why close calls deserve our attention

At this year’s Global Business Travel Association (GBTA) Convention, Risk Committee members led an education session on the quieter side of travel risk: the near misses that rarely make headlines...

Sponsored by International Assistance Group

Graphic of a plane over skyscrapers

Industry Voice: Inside the US travel insurance market: a closer look at post-pandemic trends

The US Travel Insurance Association (USTIA) shares what its latest Market Study reveals about how US traveller preferences are evolving

Flywire

Think local, act global – flexible, convenient payment solutions

Offering a local payment experience saves money and sets this industry-leading student health insurance provider apart

Sponsored by Flywire