Assistance & Repatriation Review | April 2023

ITIJ Assistance and Repatriation Review Cover April 2023

In our latest Assistance & Repatriation Review, we explore the considerations of repatriating mortal remains; how concierge services help assistance firms give clients the best possible experience; and how assistance and repatriation companies rebuild their networks after major crises.

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In this issue

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CASE STUDY: Navigating unstable mental health on a cruise trip

Med ResQ’s specialist expertise was sought by a cruise line client after a female patient travelling alone was medically disembarked in a Portuguese port and detained as an involuntary admission...

Sponsored by Med ResQ

31 Mar 2023
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Med ResQ
Syria

CASE STUDY: Repatriating mortal remains to Syria

Rowland Brothers International (RBI) describe how they managed to repatriate the coffin of a Syrian back home from the UK, despite numerous geopolitical hurdles.

Sponsored by Rowland Brothers International

31 Mar 2023
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Editorial Team
Vietnam

CASE STUDY: Returning a family home over Christmas

Redpoint Travel Protection describes how they helped a family whose trip to Vietnam was cut short to return to the US over the winter holiday period.

Sponsored by Redpoint Travel Protection

31 Mar 2023
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Redpoint Travel Protection
Ruins

CASE STUDY: Transporting a three-year-old earthquake survivor

On 6 February, two devastating earthquakes struck the Turkish province of Kahramanmaraş and northwest Syria. One three-year-old boy and his family had travelled from Switzerland to visit relatives in Adana...

Sponsored by Remed Assistance

31 Mar 2023
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Remed Assistance
Interview: Dr Juliane Kause header image

Interview: Dr Juliane Kause of Everbridge

Dr Juliane Kause, Chief Medical Officer at Everbridge talks about duty of care, business travel assistance and patchy public health information
31 Mar 2023
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Editorial Team
ITIJ Speaks with Simon Worrell

Interview: Dr Simon Worrell of Crisis24

Dr Simon Worrell, Crisis24's Global Medical Director talks about new technology, managing crises and assisting corporate clients
31 Mar 2023
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Editorial Team
Natalya Butakova

Establishing a provider network to support assistance services in a new region

Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country
31 Mar 2023
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Natalya Butakova
Dr Ervin Kostakis

Building a business in the West Balkans

Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans
31 Mar 2023
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Dr Ervin Kostakis