ITIJ 261 | October 2022

ITIJ 261

In this issue:

The recovery of business travel and need for enhanced travel risk management protocols, how software and technology is changing what insurers can analyse about their clients’ movements, and improving the relationship between assistance companies and hospitals through better communication.

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In this issue

Business as usual

Back to business (travel) as usual?

Despite lurking fears of new Covid variants, and the knock-on effect of Russia's war on Ukraine, business travel appears to be in recovery. That recovery may be slow, though. While...

Software

The programs and interfaces making a difference to insurers’ operations

The latest software developments are playing an important role in meeting the various requirements of insurers, healthcare providers and patients

Financing

Hospitals and assistance - working together

Tatum Anderson details how assistance companies and hospitals are working together in different ways in a post-Covid world

Circuit board

Cybersecurity for business travellers

Greg McAleer from Global Guardian explains why, as business travellers hit the road again, minimising cyber risk is critical

Paperwork

Quality, communication and prompt payment

lga Assistance discusses the nuances of cost containment in the UAE, and how its approach is guided by local regulation and in-depth understanding of customer needs and cultural variations

Charlotte Estipular

ITIJ speaks with Noam Shapira

Interview: Noam Shapira, Co-Founder and President of Pattern Insurance

Noam Shapira, Co-Founder and President of Pattern Insurance, spoke to Mandy Langfield about his plans for ongoing disruption to the insurance sector

ITIJ Speaks with Chris Price

Innovation is the word of the day

Chris Price, Global Head of Travel for SiriusPoint, spoke to Mandy Langfield about the future of the industry, from investment in technology, to climate change concerns and the importance of...

Mandy Langfield

ITIJ Speaks with Russel Antonio

Dynamic markets require an ever-changing approach

Mandy Langfield spoke with Russel Antonio, Head of Global Programmes for AIG Travel about his experience in the travel insurance sector and how each region of the world presents unique...

Mandy Langfield