In ITIJ this month, we bring you the latest industry news on everything from fraud in Nepal to confusion in the US. Ian Campos of Capgemini holds forth on blockchain, perhaps the technological breakthrough of the minute, while the ABI's Charlie Campbell asks how travel insurers can keep up with an ever-shifting landscape of fickle consumer wants and needs, and keep providing relevant cover. We take an in-depth look at the current state of the travel insurance fraud landscape from the dirty tactics used by fraudsters to the ingenious counter-attacks unleashed by heroic insurers and the world of insurance provision for pre-existing conditions. And if that's not enough, we have for you a fascinating profile of Cigna's CEO Europe, Phil Austin.

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Long Read

Insuring pre-existing conditions

The complexities of providing insurance to people with pre-existing medical conditions.

Fraud tactics in travel and health insurance

Travel insurance fraud is ever more prevalent, while fraudsters’ methods are increasingly sophisticated. But travel insurers are putting up a fight, using rapidly evolving methods of fraud detection and prevention.

Keeping up with customers

How can travel insurers provide the right level of cover in the face of changing customer habits, asks Charlie Campbell, Senior Policy Adviser, Protection, Health and Travel at the Association…

The future is blockchain

The future is here, and it’s called blockchain, writes Ian Campos, Executive Vice-President within Capgemini’s Financial Services Global Business Unit.