Issue 196 | May 2017

Contents include:
ABTA issues Brexit report
Travel and tourism in a post-Brexit world
We’re scammin’
Aussies fall victim to fraud
The post-Brexit healthcare problem
Guest op-ed from Doctor Care Anywhere
Allianz aims for more flexible claims
Responding to customer complaints
Transparency - clearly the way to go
FCA in the UK pushes for better customer engagement
Travel trends
Squaremouth analyses US habits

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