Contents include:
ABTA issues Brexit report
Travel and tourism in a post-Brexit world
We’re scammin’
Aussies fall victim to fraud
The post-Brexit healthcare problem
Guest op-ed from Doctor Care Anywhere
Allianz aims for more flexible claims
Responding to customer complaints
Transparency - clearly the way to go
FCA in the UK pushes for better customer engagement
Travel trends
Squaremouth analyses US habits

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Long Read

American healthcare reform: one step forward, two back

Milan Korcok assesses the current situation in the US concerning healthcare policy reform, and looks to the not-too-distant future to see its effect on the spiralling cost of healthcare

Technical trials and tribulations

The latest security measures affecting travellers to the US and Britain have forced some insurers to rethink their policies covering valuables carried in hold luggage. Robin Gauldie reports.

Baby's year out

Travelling with a baby or young children on a gap year poses many challenges, not least finding the right insurance cover. Could this growing demographic be better served by insurers?