ITIC UK 2024 | Customer behaviour and UX insights

Anna Angell shared her insights into what customers want, and asked what our industry can learn about customer behaviour in other sectors that can be applied to insurance purchases

ITIJ interviews Ozan Alemdaroğlu, Deputy General Manager, Redstar Aviation

Michelle Royle talks to Ozan Alemdaroğlu about Redstar's fleet expansion and the company's plans for the future

ITIJ interviews Bilge Bora, CEO, marm assistance

Michelle Royle talks to Bilge Bora about her company's work conducting medical evacuations in war zones, and the importance of a good customer experience

ITIC MEA 2024 | Saudi Arabia – the power of potential

Bilge Bora looks at the healthcare system in Saudi Arabia and considers how it is a desirable destination for travel and healthcare

ITIC MEA 2024 | Insurtech partnerships

Jonathan Cooper and Hassen Bennour examine how insurance companies can make the most out of their partnerships with tech companies

ITIJ interviews Tom Hienckes, Business Development Manager, European Air Ambulance

Michelle Royle interviews Tom Hienckes about the importance of the Middle East and Africa to European Air Ambulance, and their recent recovery from a fire