ITIC Global 2024 | Keynote: David Avrin, President, The Customer Experience Advantage

David Avrin, customer experience speaker and consultant, shares insights into how companies can do more to connect with their customers, and become the provider of choice for consumers of healthcare...

ITIJ unveils the finalists for this year’s ITIJ Awards

The finalists for the upcoming 2024 ITIJ Awards have been selected by an esteemed panel of industry judges

ITIC APAC 2024 | Tech in travel and healthcare – the next steps

In the final report from ITIC APAC, David Burns from First Assistance and Adrit Raha from CoverGo look at digital hospitals and the use of telemedicine, and examine what the...

ITIC APAC 2024 | Recruitment, retention and staff wellbeing

Julien Tardivat, Consultant, and Alex Besson from aware24 speak about how the industry is struggling to attract and retain skilled staff, and ask if this can be improved through higher...

ITIC APAC 2024 | Travelling for treatment in APAC

Lily Chen from Essential Benefit Solutions Co, Dr Jacob Thomas from Vmarsh Healthcare, and Barry Iskandar Lim from Frost & Sullivan look at the most popular medical tourism destinations, and...