ITIC Global 2024 | Improving customer centricity strategies

Amy Brown and Mark Carney discussed how leveraging artificial intelligence (AI) to listen at scale to conversational data can uncover valuable insights, enhance operations, and drive business growth

ITIC Global 2024 | The evolving international healthcare landscape

In this session, Hayley Hornby discussed operating in a dynamic environment, current global trends in international healthcare, ways of mitigating costs and the importance of fostering workplace vitality

ITIC Global 2024 | Cost containment – global hotspot case study review

In this session, David Broderick, Helen Calderini, and Ted Jones highlighted particular locations where high costs are driving the need for better case management and cost containment strategies

ITIC Global 2024 | Insurance and assistance post-trauma

In this session of ITIC Global, Carolyn Pearson, Daniel Scognamiglio, and Dr Adrian Hyzler discussed the challenges in supporting victims of violent and sexual crimes

ITIC Global 2024 | Travel for treatment – when cosmetic surgery becomes problematic

Andrew Ziardis, Vered Lobel and Helen Wolstenholme discussed how insurers can cope with the problem of travellers going to certain countries for a holiday, and having cosmetic surgery done at...

ITIC Global 2024 | Medical Directors’ Forum

Dr Winston Jong moderated the session with Dr Gert Muurling, Mike Braida, and Ludovic Gros who shared their expertise and experience of practising medicine across borders