ITIC UK 2024 | UK travel insurance product differentiation

Mark Allsopp, Anna Sant and Andrew Tolman discussed current market stagnation in terms of travel insurance product development and how policies need to be updated

ITIC UK 2024 | Identifying and meeting customer expectations

Mandy Langfield, Director of Publishing at Voyageur, presented ITIJ and Consumer Intelligence’s research into what customers value most in travel insurance policies. Dan Flooks, Direct Line Group, and Tim Riley...

ITIC UK 2024 | Customer behaviour and UX insights

Anna Angell shared her insights into what customers want, and asked what our industry can learn about customer behaviour in other sectors that can be applied to insurance purchases

Oona to offer flight delay coverage on GCash

Philippines-based mobile payments app GCash has announced a partnership to offer Oona Insurance Philippines’ flight delay product via its platform

Open launches new embedded travel insurance offering

Embedded insurance partner Open has introduced a new travel insurance offering that includes the ‘smart flight delay’ feature