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European Air Ambulance

Operating against the odds

Frédéric Gaillart, European Air Ambulance’s Operations Control Centre Manager, tells ITIJ about geopolitical challenges, new technology, and overcoming a recent fire at their headquarters

Sponsored by European Air Ambulance

technology 02

Allianz Partners Australia introduces instant online chat for HCF travel insurance customers

The service provides HCF members with real-time assistance for their travel enquiries

Digital platform risk management

AXA and Amazon to co-develop risk management platform

AXA has announced a partnership with Amazon Web Services to develop a “business-to-business (B2B) global risk management and prevention platform”

Graphic/Illustration of AI robot

Industry Voice: How AI and data sharing can enhance the customer experience

Tomasz Pawliszyn, CEO of AirHelp, talks to ITIJ about new technology and helping customer claims

Graphic of mother and child abroad

Interview: Creating products and solutions for today’s customers

Alan Berry, Chief Underwriting Officer Europe at Cover-More Group, speaks to Michelle Royle about his role, and explains how technology has changed the underwriting process

Luxembourg Air Rescue fire

Luxembourg Air Rescue suffers major fire damage

Luxembourg Air Rescue (LAR) has reported a fire at its Luxembourg Airport warehouse, resulting in damage costing approximately €2 million