Interview: Mohamed Essam, Egypt Assistance

Oliver Cuenca talks with Mohamed Essam, Managing Director of Egypt Assistance, about his work and how his company has evolved

Interview: Sasha Gainullin, Robin Assist

Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans

Interview: Cybersecurity needs a health check

Rick Jones, CEO and Co-Founder of DigitalXRAID, discusses cybersecurity and its importance in the healthcare sector, with Megan Gaen

Interview: Luke Powis, Head of Accident and Health at Aviva

Effective mental health strategies for employees: Luke Powis speaks to Michelle Royle about his role, challenges in the industry, and the importance of wellbeing initiatives

Interview: Providing peace of mind for travellers

Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships

Interview: Dr Joseph Babicki, Chief Medical Officer, Collinson

Crafting solutions for the healthcare industry: Dr Joseph Babicki talks to us about healthcare delivery, claims platforms, and the challenges facing insurers