Travel insurance and assistance for disabled travellers

People with disabilities may face fewer physical obstacles than in the past when it comes to domestic and foreign travel, but other barriers stand in their way, and access to...

Customer perception of travel insurance

Fiona Keating spoke to industry experts about how insurers can bridge the gap between expectation and reality to improve how customers perceive the travel insurance sector

Industry Voice: Brexit and Covid bring a multitude of challenges to UK travel insurers

Bronwen Courtenay-Stamp, Head of Travel Tourism & Insurance at Trowers & Hamlins LLP, shares her analysis of the trials and tribulations that travel insurers have suffered as a result of...

Interview: Phil Ost, Zurich UK’s Head of Personal Lines and Stephane Baj, Zurich’s Head of A&H UK and Multinational

Phil Ost, Zurich UK’s Head of Personal Lines, and Stephane Baj, Zurich’s Head of A&H UK and Multinational, spoke to Mandy Langfield about travel insurance distribution channels, standing out from...

Interview: Beth Godlin, President of Aon Affinity’s Travel Practice

Mandy Langfield spoke to Beth Godlin, President of Aon Affinity’s Travel Practice, about policy customisation, the travel industry’s difficult year, and how insurers are creating better products to meet customers’...

Building effective affinity partnerships in travel insurance

What makes a good affinity partner, and how can this best be achieved? Lauren Haigh asked a selection of travel insurers to share their experiences