Tackling market volatility

Life insurers will turn to younger demographics by offering next-gen products and customised digital CX says James Kruger, Head of UK Insurance at Capgemini Financial Services

Interview: Joe Thomas, Managing Director of APRIL International UK

Joe Thomas, Managing Director of APRIL International UK, spoke to Mandy Langfield about the challenges and opportunities facing the IPMI sector

Network management and data security

Christoph Ullrich of ADAC discusses how regulatory requirements are changing how insurance and assistance providers must approach data security

AI is the answer to innovation in the claims process

In a recent webinar, Niels Thoné, Co-Founder and Chief Growth Officer (CGO) of Sprout.ai (Sprout), and Joanne Richardson, former Health Director at AXA, sat down to discuss the challenges in...

Accelerating awareness in a new era of cybercrime

With cybercrime becoming increasingly common and complex, and airlines and health insurers representing attractive targets, what can employees and companies in these sectors do to mitigate risk? Lauren Haigh asked...

The role of reinsurers in the world of health insurance

Fiona Keating surveys the health insurance and reinsurance landscapes and concludes that there’s light on the horizon in 2022 after the volatility brought about by Covid