Interview: Volker Lemke of FAI

Volke Lemke talks to ITIJ about the importance of flexible operational processes in air ambulance provision, fleet renewal considerations, and why investment in patient isolation units was key to stability...

Air ambulance industry copes well with Covid-19 fallout

With commercial flights suspended across the world, the role that air ambulances play in the travel assistance industry has radically changed during the global pandemic. Robyn Bainbridge investigates how emergency...

Breaking down air ambulance billing – where does the money go?

Air ambulance flight bills can be expensive and difficult for insurers to understand. They are often drawn up quickly right before the flight and can vary hugely between different missions...

Air ambulance accreditation in the era of Covid-19

Keeping service quality high when no-one is looking can be difficult, so when Covid-19 meant that no in-person accreditation visits could take place, the various accreditation organisations around the world...

Interview: Francoise Lin of Europ Assistance on air ambulance commissioning

Mandy Langfield spoke to Francoise Lin, International Project Manager of Medical and Travel Networks at Europ Assistance, about the company’s dealings with air ambulance operators - what the criteria was...

Interview: LifeFlight shares their perspective on medical transport progress and changes

Mandy Langfield interviewed two members of the LifeFlight team to identify trends in the air medical transport world that have emerged over the past year, assess the impact of Covid-19...