Why overseas assignments fail: settling in and isolation top employer concerns

Employee relocation challenges are putting overseas assignments at risk, with 38% of employers citing employees’ difficulties settling into a new country as the main reason assignments fail, according to research from international benefits specialist Everywhen.

Feelings of isolation were the second most commonly cited factor, reported by 36% of employers with overseas staff. A lack of preparation (32%) and insufficient support (31%) also featured prominently, highlighting the importance of comprehensive assistance for employees working abroad.

For travel insurers and international benefits providers, the findings underline the need to look beyond basic cover and consider the wider risks employees face when posted overseas.

“Failed assignments impact a business in many ways,” said Sarah Dennis, Head of International at Everywhen. “They’re costly, they can set a business back, and they can stop plans progressing. They can also be very difficult for individuals, impacting their mental and physical health. Support is available for relocating employees, and our research shows it’s crucial that it’s in place. Most of the reasons why overseas assignments fail are very much preventable.”

The research also found that 23% of employers cited employees feeling inadequately compensated as a reason for failure, while 20% pointed to incorrect legal documentation, including right-to-work visas.

With businesses increasingly sending staff to less established expat destinations across South America, Eastern Europe, and Africa, preparation and in-country support are becoming increasingly important.

“Trends are changing globally for overseas posts. The traditional expat territories are expanding into new and more challenging regions. For this reason, preparations before travel are imperative and greater support is often needed in situ,” Dennis said.