UPDATE: Thai Airways cancels 37 more flights as Bangkok flooding disrupts operations
Bangkok’s flooding has left Thai Airways managing 59 cancellations and a 5,600-piece baggage backlog, with further disruption affecting major international and domestic routes
Thai Airways International has cancelled a further 37 domestic and international flights as severe flooding in Bangkok continues to disrupt operations at the city’s two main airports.
The latest cancellations, covering 29 September to 1 October, bring the airline’s total cancellations since 26 September to 59. Further services have also been delayed, while around 5,600 pieces of luggage remain caught up in a major baggage-handling backlog at Suvarnabhumi Airport.
Flooding prevented hundreds of airline and airport workers from reaching Suvarnabhumi and Don Mueang airports, creating severe staffing shortages across baggage processing, and other ground operations.
Thai Airways CEO Chai Eamsiri has apologised to passengers following criticism over lengthy baggage delays and limited information. The airline is adding personnel and working to clear the backlog but has reduced its schedule while it seeks to stabilise operations.
The latest cancellations affect key international markets including London, Paris, Amsterdam, Frankfurt, Munich, Brussels, Copenhagen, Zurich, Milan, Stockholm, Sydney, Tokyo, Seoul, Hong Kong, Singapore, Mumbai, New Delhi, and Kuala Lumpur. Domestic services to destinations including Phuket and Chiang Mai are also affected.
For travel insurers and assistance providers, the disruption creates potential exposure around missed connections, delayed baggage, additional accommodation, and other travel expenses.
Thai Airways has published procedures for affected passengers covering flight disruption, refunds, and assistance. Travellers flying through Bangkok are being advised to check their flight status before departure, with no indication yet that disruption has ended.
Chloe Fox
Chloe Fox is an Editorial Assistant for Voyageur Group, joining in 2024. She writes for ITIJ and AirMed&Rescue, covering a range of topics including international travel and health insurance, medical assistance provision, and air medical transportation. Chloe holds a BA (Hons) in English and an MA in English Literature from the University of Bristol.