The enhanced offering includes a larger international servicing network, broader insurance coverage and new capabilities to support travellers and risk managers through technology.
It also offers assistance and advisory services through the World Travel Protection brand of Cover-More, acquired by Zurich in 2017, in recognition of the priority companies place on the safety and wellbeing of their employees. This includes access to any one of Zurich’s external contacts that deliver medical assistance and security services globally.
Business travel is becoming more complex
Risks associated with business travel are changing and becoming more complex, as exemplified this year by the Covid-19 pandemic, a rise in civil unrest, as well as extreme weather events and related catastrophes. As employees become increasingly exposed to such risks, companies have a greater obligation to ensure the health and safety of their workforce.
Drazen Jaksic, Global Head of Accident & Health, said: “Covid-19 demonstrated how quickly a localised risk can become a global crisis, affecting not just business travellers and employees, but the global population. Although the pandemic has significantly reduced business travel for now, it is slowly re-starting as companies in some industries have to look after their assets, equipment and customers abroad, and deliver on projects.”
To support businesses in fulfilling their duty of care for travelling employees, Zurich Business Travel Solution provides comprehensive insurance and services program, including enhanced coverage to protect travellers during these unprecedented times.
Protecting the business and employees
Jaksic added: “Implementing a multinational business travel solution is now more important than ever as it can help prevent employees from being harmed and protect the business from the financial consequences. It also gives companies and their employees the knowledge that, as business travel returns, the safety and wellbeing of all employees is at the forefront of business and travel decisions.”
Post Covid-19, where travel now comes with a more complex set of risk factors, businesses will be looking for more support from insurers, especially services that will reduce the risks for their travelling employees.