This marks the second phase of SIA’s digital health verification process trials, which is based on the IATA Travel Pass framework. Passengers with mobile phones running on Apple’s iOS operating system will be invited to download the IATA Travel Pass app, and create a digital ID comprising their profile photo and passport information. They can also insert their flight information into the app.
Subsequently, they can book their pre-departure Covid-19 test at one of seven participating clinics in Singapore via a dedicated online portal. They will be able to view their test results, as well as confirmation status to fly, directly on the app. IATA’s Timatic registry will provide the back-end information on the Covid-19 testing and entry requirements.
Participants will need to show their confirmed status in the app to the check-in staff in Changi Airport before flight departure. In line with current regulatory requirements, they will also need to bring a physical copy of their health certificate that is issued by the clinic where they took their Covid-19 test.
Participants have control over personal data
Participants will have full control over how their personal information is shared, as the data is stored locally in the mobile phone and not in any central database. This is critical given the highly sensitive nature of health data. If successful, the pilot will pave the way for the integration of the entire digital health verification process into the SingaporeAir mobile app from around mid-2021, again using IATA’s Travel Pass framework.
JoAnn Tan, Acting Senior Vice-President Marketing Planning, SIA, said: “The first phase of the trials helped to support SIA’s drive towards a secure and convenient industry standard for the verification of Covid-19 test results, and the health status of passengers, including their vaccination status, in the future.
“That gives us the confidence that in the second phase, we can further streamline the verification process for eventual integration into SIA’s mobile application. This will help to provide a hassle-free digital solution for our customers in the new normal, and help to bring about a more seamless travel experience.”
Helping to get the world flying again
Nick Careen, IATA’s Senior Vice-President Airport, Passenger, Cargo, and Security added: “Our partnership with Singapore Airlines for the first full deployment of the IATA Travel Pass will help get the world flying again. In the immediate term, it is the solution for travellers to safely and securely manage their travel health credentials. In the longer term, the digital identity elements of the IATA Travel Pass will place SIA passengers at the front of the queue for an even more convenient contactless travel experience.”