Carter will be working under Olga Collins, CEO. Leaving behind his role as National Operations Leader at USI he joins WBN with over 20 years of experience working in the US insurance industry. Before starting his career at USI, Carter supervised commercial and personal insurance underwriting and operations at RT and worked for Nationwide E&S specialty and Kemper Insurance in similar roles involving underwriting and business development.
“I am delighted to be joining WBN at an exciting time in its growth,” said Carter. “We are determined to continue to create an environment and infrastructure where service quality is at the core. I look forward to working with Olga and the team.”
WBN said they plan to ‘build-out the HQ team with specialist talent that supports the scope and scale growth of the network. As Global Operations Manager, Shane will drive operational excellence forward and lead various corporate initiatives’.
Olga Collins, CEO of WBN, commented: “We are the largest global broker network and as such need to be committed to constantly working to enhance the service we offer our member firms. Shane is a highly experienced insurance and operations veteran, and I am very excited to have him part of the team.”