Koala partners with Volotea to offer coverage to passengers
The embedded insurance specialist will provide a range of coverage to Volotea’s passengers across Europe
Insurtech firm Koala has partnered with Volotea to offer a range of travel coverage to the Spanish low-cost airline’s customers.
The partnership will give Volotea’s 11 million annual passengers access to a range of products, including comprehensive travel insurance, coverage for baggage delay or loss, and parametric protection in the event of flight disruption.
Policies can be purchased both as part of the ticket booking process and afterwards via Volotea’s digital platforms.
All products are available across Volotea’s network and offer multilingual support.
“By building fully automated products from scratch, we remove the traditional friction of insurance while creating new revenue opportunities for our partners and seamless protection for customers at every stage of their journey,” said Léo Tordjman, CEO of Koala.
Álex Baró, Deputy Chief Commercial Officer at Volotea, added: “We’re committed to enhancing the customer experience at every stage of travel, and this partnership allows us to provide greater peace of mind while continuing to expand our ancillary offering in a seamless and customer-centric way.”
Qover recently agreed a deal to offer similar embedded insurance services to customers of Trust Travel.