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Healix launches new on-demand service

Travel Risk Management
11 Feb 2025 | Chloe Fox
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Healix, the global healthcare and risk management business, has announced the official launch of its medical and security on-demand service

Healix On Demand builds on Healix’s consultancy expertise, reimagined to address the growing demand for immediate, short- and long-term support. This enhanced service includes bespoke intelligence, security and medical solutions.

The on-demand service is tailored for specific time-sensitive needs, providing more flexible and immediate solutions for organisations facing exceptional circumstances.

It will cover services already provided by the business, including crisis response, immediate medical and healthcare support, protective services, intelligence and investigations, governance and policy, as well as training and preparedness.

Organisations will be able to select the necessary services needed for situations ranging from high-risk complex projects and preparing for major events to delivering an effective response in emergency situations. This could entail, for example, a second opinion on a complex medical case or taking care of executive security and medical needs for a high-profile event – activities that could take just a few hours or several days and weeks.

Healix On Demand also includes the delivery of surge capacity to supplement either existing or non-existent resources.

Commenting on the service, James Henderson, CEO of Healix International, said: “Healix On Demand provides a new way for our clients to access our integrated medical and security risk management services and marks the expansion of our consultancy service that saw a significant increase in client demand.

“It’s a central point from which clients can access Healix’s extensive medical and security expertise on a project-by-project or case-by-case basis, for the length of time needed. The service is tailored to the situation faced at a particular time and place, delivered by our experienced and highly skilled team.

“The launch comes at a time when our clients are prioritising their capacity to respond quickly and effectively to major events or disruptions that are often unplanned and unexpected.

“We stand ready to support our current and prospective clients as they continue to operate in an increasingly challenging global security environment.”

Henderson and Sue Williams recently spoke with the ITIJ team about their roles at Healix and efforts to mitigate risks for international travellers.

Travel Risk Management
11 Feb 2025
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Chloe Fox

Chloe Fox is an Editorial Assistant for Voyageur Group, joining in 2024. She writes for ITIJ and AirMed&Rescue, covering a range of topics including international travel and health insurance, medical assistance provision, and air medical transportation. Chloe holds a BA (Hons) in English and an MA in English Literature from the University of Bristol.

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