The new version of the Healix Sentinel Tracker will leverage SAP Concur data to address the safety challenges facing employers with global workforces.
Mike Webb, CEO of Healix International, said: “In today’s world, with the persistent risk of high-impact localised security incidents occurring in even some of the safest environments, the pressure on security managers has never been higher. And one of the big challenges at times of critical incidents is finding an efficient and effective way to locate and communicate with employees that may be affected.
“The Healix Sentinel Tracker tackles this hurdle by tapping into the wealth of health and security intelligence gathered by our network of experts on an hourly, daily and weekly basis. We will integrate with the SAP Concur Itinerary API, which delivers comprehensive traveller location data from Concur Travel, Concur TripLink, TripIt from Concur, and Concur Request. The result is rapid location of employees that could be impacted by a critical incident and real-time communications to ascertain their safety and provide assistance at times of critical need.”
The Healix Sentinel Tracker will utilise the travel and employee profile information to effectively pinpoint the location of a company’s business travellers, expatriate workers and local nationals across the globe. Risk managers are therefore able to monitor and account for their globally mobile workforce via integration with the Healix Sentinel Travel Oracle mobile app.
With ‘Location Services’ activated by employees on the app, they receive alerts based on their physical location while risk managers are provided with an accurate, real-time global view of their employees on an interactive map and alerted of any incidents where they have employees in that location. Security alerts and notifications are pushed to employees and risk managers in a timely manner with incident level thresholds configurable according to each client’s specific requirements. A full audit trail of messages also is retained.
When a critical incident occurs, the geo-fencing feature can be used to rapidly identify all employees in the affected area, with contact made via the integrated communication capabilities to quickly ascertain each individual’s safety and wellbeing. Clients can use the platform to manage this process themselves or outsource the responsibility to Healix’s in-house security operations team.