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Hospitals & Healthcare

Healix Health reports 92% surge in chronic condition claims

Hospitals & Healthcare
30 Sep 2025 | Alysia Cameron-Davies
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Soar in healthcare claims for chronic conditions, neurodiversity and primary care

Claims linked to chronic conditions, neurodiversity, and primary care all rose sharply in the first half of 2025, according to the company’s data

Healix Health – which serves a large UK customer base and also operates internationally – has revealed significant growth in benefit usage across multiple areas of employee healthcare in the first half of this year.

Claims related to long-term conditions such as diabetes, asthma, and heart disease rose by 92% year on year, with women accounting for the majority of usage (63%). Women in their 30s made up 21% of all chronic condition claims.

Neurodiversity benefits, including diagnostic assessments and ongoing support for conditions such as ADHD and autism, also soared, up 78% compared with the same period last year. The youngest age bracket, the 0–21 age group, accounted for almost half of the users of such benefits.

Primary care demand rose as well, with in-person consultations up 60% in the first six months of 2025. Employees under 40 accounted for the majority of this usage.

Gender-specific healthcare claims climbed 27%, with women making up 87% of usage, mainly in the 30–49 age group. Reproductive health benefits also increased 15%, with women in their 30s representing 78% of claims.

Keira Wallis, Head of Clinical Operations at Healix Health, commented: “Employees are showing us what matters to them through the benefits they actually use.

“We’ve seen real growth in areas like chronic conditions and neurodiversity, and women’s health is clearly a much bigger part of the conversation than it was a few years ago. These are all areas where the NHS is struggling to keep up, so, naturally, more people are leaning on employer-provided care to fill the gap.

“What’s interesting is that men’s health isn’t seeing the same engagement, which suggests more could be done to encourage men to use the support that’s available to them – whether at work or in the wider healthcare system.”

A recent study found that nearly half of global diabetes cases may go undiagnosed, with young adults and people in central Sub-Saharan Africa the most affected.

Alysia Cameron-Davies

Alysia is a copy writer for Voyageur Publishing.

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