For new wedding and social group bookings made from now through to 31 December 2020, the My Travel Assistance Basic insurance will automatically be added to guests’ packages. Details of the cover are:
- New bookings within the specified date range will automatically receive up to US$10,000 in medical assistance for Covid-19-related illness, as well as sudden illness or accidents that occur inside or outside the hotel – services include ambulance transfers, hospitalisation, telemedicine and prescribed extended stays for up to 10 days.
- Guests that wish to opt for more cover can simply pay an additional $20 to receive cover of up to $20,000.
- Existing bookings can add My Travel Assistance for $20 per person or My Travel Assistance Plus for $40 per person.
Adding an extra layer of security for travellers
“Part of our commitment to providing an unmatched experience to our guests includes ensuring that their safety, wellbeing and peace of mind come before anything else,” said Frank Maduro, AIC Hotel Group’s Vice-President of Marketing.
He added: “Our new travel assistance programme adds that extra layer of security travellers now look for before committing to booking a trip, and we’ve done our best to provide coverage that can be applied to most unpredictable and strenuous situations.”
Caribbean is opening up for leisure travel
This is not the first instance of a hotel chain adding complimentary medical cover to entice guests – in early October, Sandals Resorts launched complimentary travel protection with cancellation cover, including up to $100,000 per person for medical expenses in the Caribbean Islands (which also covered Covid-19-related illness).
In comparison, AIC Hotel Group’s offering may not seem as large in terms of the amount of cover included – $10,000 certainly won’t go very far in a private hospital should the patient need critical care and potentially evacuation to the US. However, in the majority of cases, some insurance cover is better than no cover at all – and really, it will depend on the hotel chains’ network of medical providers as to what the agreed treatment prices are. There certainly seems to be an enhanced market for partnership opportunities opening up between the travel and healthcare industry.