As of 1 December this year, US customers of the global travel company will gain access to insurance and assistance products and services from Allianz Global Assistance, while Canadian customers will become eligible on 1 January next year. As well as these immediate customer benefits, Flight Centre Travel Group’s advisers will also be able to make use of Allianz Global Assistance’s training programmes, and access dedicated sales support.
Customers of Flight Centre will also have access to Allianz’s free mobile app; through the app, they will be able to make use of a number of travel assistance tools, including a GPS-based accredited hospital locator, a medical dictionary and local emergency services numbers for nearly 200 worldwide destinations.
“Having a like-minded partner with shared values in Flight Centre opens up a world of opportunity to create truly great experiences for our mutual clients. We look forward to working with Flight Centre’s advisors to provide their clients with responsive, caring assistance and comforting reassurance during travel emergencies so they can continue exploring the world with confidence,” said Chris Van Kooten, CEO of Allianz Global Assistance Canada.